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License: B#915352
Privacy Policy
Effective Date: [Insert Date]
ARM Builders Inc, doing business as Aaron’s Pro Flooring (“we,” “us,” “our”), respects your privacy and is committed to protecting the personal information you share with us through our website, https://www.aaronsproflooring.com (the “Site”).
If you have any questions about this Privacy Policy or your personal information, contact us at [email protected].
Information We Collect
We collect information you provide directly to us, such as when you fill out a form, request an estimate, contact us, or communicate with us by phone, text, email, or other channels.
Information you may provide includes:
Name
Email address
Phone number
Address or project location (if provided)
Project details you submit (for example: flooring type, timing, notes)
Communications you send us (texts, emails, calls, messages)
We may also collect certain information automatically when you visit our Site (see “Cookies and Tracking Technologies” below).
How We Use Information
We use the information we collect to:
Respond to requests and provide estimates
Schedule in-home consultations and communicate about your project
Provide customer support and answer questions
Send appointment confirmations and follow-ups by email or SMS (when you provide your contact details)
Improve our Site, marketing, and customer experience
Measure advertising performance and conversion tracking
Protect the security and integrity of our business and website
Comply with legal requirements
Text Messages and Email Communications
If you submit your phone number or email address through our Site or otherwise provide it to us, we may contact you by SMS and/or email regarding your request, scheduling, project updates, and related customer service communications.
Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP (or following any instructions included in the message). You can opt out of marketing emails by using the unsubscribe link if included, or by contacting us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar technologies to help operate our Site, understand usage, and improve our marketing.
These tools may collect information such as your device type, browser type, IP address, pages visited, time spent on pages, and interactions with our Site.
We use the following tools (or similar):
Google Analytics (website analytics)
Google Ads conversion tracking (ad performance measurement)
Meta/Facebook Pixel (ad performance and audience measurement)
You can control cookies through your browser settings. If you disable cookies, some parts of the Site may not function as intended.
Third-Party Lead Platforms and Call Tracking
We may receive leads or inquiries from third-party platforms such as Thumbtack, Angi, and Yelp. If you contact us through those services, the information you provide may be shared with us according to their privacy policies.
We may also use call tracking numbers (for example, CallRail or similar tools) to measure marketing performance and improve customer service. Calls may be logged and may be recorded depending on configuration and applicable law. If call recording is used, we aim to provide notice where required.
How We Share Information
We do not sell your personal information.
We may share personal information in limited situations, including:
With service providers who help us run our business (for example: CRM systems, website hosting, analytics providers, advertising platforms, call tracking providers)
To comply with legal obligations or respond to lawful requests
To protect our rights, safety, and property, or the rights, safety, and property of others
In connection with a business transaction such as a merger, acquisition, or sale (if applicable)
Data Retention
We keep personal information for as long as reasonably necessary to:
Provide services and support
Maintain business records
Meet legal, tax, or regulatory obligations
Resolve disputes and enforce agreements
California Privacy Notice
We primarily market and provide services in California.
California residents may have rights regarding their personal information, including the right to request access to or deletion of certain personal information, subject to exceptions.
To make a request, contact us at [email protected]. We may need to verify your identity before responding.
Notice of Non-Sale: We do not sell personal information.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.
Service Area
Our services are intended for customers in California. If you contact us from outside California, we may not be able to service your project, but we may still respond to your inquiry.
Contact Information
ARM Builders Inc DBA Aaron’s Pro Flooring
1080 South La Cienega Boulevard
Los Angeles, CA 90035
Email: [email protected]
Website: https://www.aaronsproflooring.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of the page. Your continued use of the Site after changes means you accept the updated policy.
Expert floor installation contractors for West Los Angeles homes. A division of ARM Builders Inc.
Licensed and Insured: B#915352
Proudly serving West Los Angeles and nearby communities of Beverly Hills, Cheviot Hills, Beverlywood, Culver City, Brentwood, Santa Monica, Hancock Park, Hollywood, Venice, Malibu, Pacific Palisades, Playa Vista, Playa Del Rey, Mar Vista, Bel Air, Mid-City, Westwood.
2026 ARM Builders Inc & Aaron’s Pro Flooring